Privacy & Security

123bet App — Your Privacy Our top priority

Here you will find everything explained clearly: what personal information we collect, why we collect it, and how we keep it secure.

Last updated: January 2026
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SSL Encryption
All Data Secured
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Third parties prohibited
No data sharing
✅
GDPR Compliant
International Standards
🗑️
Right to Deletion
In your control

📄Section 1 — Introduction & Applicability

Welcome to 123bet app. This Privacy Policy explains what information we collect about you, how we use it, and how we keep it safe. By using the 123bet app website, mobile app, or any of our services, you agree to this Privacy Policy.

We believe privacy is a fundamental right. That is why 123bet app was built from the ground up to collect the minimum amount of personal data necessary, used solely for essential purposes. This policy applies equally across all 123bet app platforms — the website, Android and iOS apps, and customer support channels.

If any part of this policy is unclear, reach out to our support team — we will walk you through it in plain language.

📋Section 2 — Information We Collect

123bet app collects certain information in order to deliver its services. This information is either provided directly by you or collected automatically as you use our platform.

Type of information Example Collection method
Identity information Full name, date of birth, national ID number Register / KYC
Contact information Mobile number, email address Registration form
Financial information Mobile banking number, bank account Payment processing
Usage data Login time, game history, betting records Automatic
Device information Device model, OS version, IP address App / Browser

We never store your full payment card number, CVV, or PIN.

🎯Section 3 — Why & How We Use Your Information

Every piece of information 123bet app collects has a specific and legitimate purpose. We never collect unnecessary data or use it for anything beyond its intended purpose.

  • To create your account and verify your identity — ensuring you are a legitimate user.
  • To successfully process deposits, withdrawals, and payments.
  • To personalize your gaming experience — surfacing the games and offers most relevant to you.
  • To fulfil legal obligations related to fraud prevention and anti-money laundering.
  • To improve customer service and resolve technical issues.
  • For security monitoring and account protection.

🔒Section 4 — Data Storage & Security Measures

123bet app uses industry-standard security technology to protect your data. All information is stored with AES-256 encryption, and SSL/TLS protocols are used for all data transmission.

  • Our servers run in high-security data centers with 24/7 monitoring.
  • Third-party security audits are conducted every six months.
  • Staff are granted access only to the specific information required for their role.
  • Your password is stored using bcrypt hashing — it cannot be viewed by anyone directly.
  • Data retention period: for active accounts, the full duration of the account; for closed accounts, up to 5 years in accordance with legal obligations.

In the event of a data breach, we will notify affected users within 72 hours.

🤝Section 5 — Data Sharing Policy

123bet app will never sell or rent your personal information to any third party — that is our strictest commitment. However, limited data may be shared in certain specific circumstances:

  • Payment processors: Only the financial information necessary to complete a transaction is shared.
  • Legal authorities: Under a court order or government directive in accordance with applicable laws in Bangladesh.
  • Technology partners: Solely for service operations — and they are contractually bound to uphold our privacy standards.

All third-party partners sign a strict data protection agreement with 123bet app. Your information is never shared with advertising companies.

🍪Section 6 — Cookies & Tracking Technologies

123bet app uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that remember your preferences.

  • Essential cookies: Login sessions and security features are essential for the platform to function.
  • Functional cookies: Remembers your preferred language, theme, and settings.
  • Analytics cookies: To understand which pages are used most — this does not identify you personally.

You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

🛡️Section 7 — Your Privacy Rights

As a 123bet app user, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

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Right to Access

You may request to see what information we hold about you. We will provide full details within 30 days of your request.

✏️
Right to Rectification

If any of your information is incorrect, you may request a correction.

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Right to Erasure

After account closure, your data will be permanently deleted once all legal retention obligations have been met.

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Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Right to Data Portability

You may request a copy of your data in a portable, readable format (CSV/JSON).

👶Section 8 — Children's Privacy Protection

123bet app is strictly for users aged 18 and above. We actively work to prevent underage access and never knowingly collect or process personal information from minors.

If a parent or guardian discovers that their child has used the 123bet app, please notify us immediately. We will close the account and delete all collected data.

If an underage user's account is identified, it will be closed immediately.

📝Section 9 — Changes to the Privacy Policy

123bet app reserves the right to update or modify this Privacy Policy as needed. For any significant changes, we will notify you in advance via your registered email address and in-app notifications.

Continued use of the platform after any changes constitutes acceptance of the updated policy. The latest version will always be available on this page.

📨Section 10 — Contact & Complaints

For any privacy-related questions, complaints, or requests to exercise your rights, please contact our data protection team. We provide support in Bangla.

📧
Email support
Response within 24 hours
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Live Chat
24/7 Support in Bangla
Via app or website

Why is 123bet app's privacy the best?

How we protect your information

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End-to-end encryption

All communication between your device and our servers is secured with SSL/TLS protocols — no one can intercept it in transit.

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Data never sold

123bet app never sells your data to advertisers or third parties. This is a core commitment we stand by.

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Two-Factor Authentication

Enable 2FA on your account for an extra layer of security — even if your password is compromised, your account stays protected.

✅
Regular security audits

Independent cybersecurity experts review the 123bet app every six months. Any vulnerabilities found are addressed immediately.

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Minimal data collection

Only the data strictly necessary to provide the service is collected. No unnecessary information is requested.

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International Standards

We follow GDPR-compliant data handling practices — the strictest privacy regulations in Europe.

Related Policies

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Your data is safe — join now!

Your privacy is our top priority at 123bet app. Register for free in a secure environment and get started today.

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