Legal Document

123bet App — Terms and Conditions

Please read these terms carefully before using our platform. Registering or using any service on 123bet app constitutes your acceptance of these Terms and Conditions.

Last Updated: January 2026
📋
Fully in English
In Plain & Simple Language
🔒
Security Guaranteed
Your Information Is Secure
⚖️
Transparent Rules
No Hidden Terms
🎯
18+ Only
Age verification is mandatory

📄 Section 1: General Terms and Introduction

123bet app is an online gaming and Sports Betting platform serving users in Bangladesh. This Terms and Conditions document serves as a legal agreement between 123bet app and its users. By registering, logging in, or using any service on 123bet app, you automatically agree to these terms.

This document may be updated from time to time. When changes are made, we will send a notification via the website and app. We recommend checking this page regularly. These Terms and Conditions, along with our Privacy Policy and Responsible Gaming Policy, apply collectively to all use of 123bet app services.

If any part of these terms is unclear, please contact our support team before you start using the platform.

👤 Section 2: Account Registration and Management

An active account is required to use any service on 123bet app. You must provide accurate and truthful information at the time of registration. Providing false information may result in your account being suspended or permanently closed.

  • Each person may register only one account. If multiple accounts belonging to the same individual are found, all of them will be closed.
  • Keep your account login credentials (username and password) strictly confidential. Do not share them with anyone.
  • If you notice any suspicious activity on your account, contact 123bet app support immediately.
  • Identity verification (KYC) must be completed within 30 days of registration. Withdrawals will not be permitted without KYC.
  • Transferring or selling your account to another person is strictly prohibited.

Keep the phone number and email address provided at registration active — all important communications will be sent to them.

🔞 Section 3: Age Restrictions and Eligibility

123bet app is strictly for users aged 18 and above. If a minor registers or uses 123bet app, the account will be closed immediately and all deposited funds may be forfeited.

As an eligibility requirement, you must be a legal resident of Bangladesh and online gaming must be legally permitted in your area. 123bet app never facilitates any violation of legal obligations.

  • A national ID card, passport, or driving licence is acceptable as proof of age.
  • Proof of age documentation must be submitted during the KYC verification process.
  • If there is any doubt about a user's age, 123bet app may request additional verification documents.

💰 Section 4: Deposit, Withdrawal, and Payment Policy

123bet app supports multiple payment methods, including mobile banking, bank transfer, and approved electronic wallets. Deposits are typically processed instantly.

  • Minimum deposit and withdrawal amounts are shown on the 123bet app profile page.
  • Withdrawals are typically processed within 1–3 business days. VIP members may experience faster processing times.
  • Always use the same payment method for withdrawals as the one used for your deposit.
  • Withdrawals will be restricted until KYC verification is completed.
  • To prevent money laundering, 123bet app reserves the right to investigate any suspicious transactions.

Withdrawing bonus funds requires meeting specific wagering conditions. See the Bonus section for full details.

🎁 Section 5: Bonus, Promotion, and Offer Policy

123bet app regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, which are clearly stated on the offer page.

  • The welcome bonus is available to new members one time only. Any attempt to claim bonuses by opening multiple accounts will result in all accounts being closed.
  • Bonus funds generally cannot be withdrawn without first fulfilling the applicable wagering requirements.
  • Any unused bonus balance will be automatically cancelled once the bonus period expires.
  • 123bet app reserves the right to modify, suspend, or cancel any offer at any time.
  • Unusual betting patterns created to exploit bonuses will result in forfeiture of those bonuses.

🎯 Section 6: Betting Rules and Gaming Terms

All betting activities on 123bet app are governed by specific rules. Please read the rules for any match or event carefully before placing a bet.

  • Once a bet is confirmed, it generally cannot be changed or cancelled unless the event itself is cancelled.
  • If a bet is not accepted due to a technical issue, the amount will be refunded.
  • Match-fixing or any attempt to gain an unfair advantage is strictly prohibited.
  • Odds in live betting can change at any moment. The odds at the time the bet is placed are final.
  • If a system error or incorrect odds are detected, 123bet app reserves the right to void the affected bets.

Detailed rules for each game are available on the 123bet app game page. Guides are also provided in the app's help section.

🚫 Section 7: Prohibited Activities

The following activities are strictly prohibited on the 123bet app platform. Violating these rules will result in account closure and, where applicable, legal action:

  • Opening multiple accounts or using another person's account.
  • Any attempt to gain an unfair advantage through hacking, software bots, or automated tools.
  • Transacting through money laundering or illegal funds.
  • Engaging in fraudulent or deceptive behavior toward other users.
  • Attempting to bypass the platform's security measures.
  • Registering using a false identity.

⛔ Section 8: Account Suspension and Closure Policy

123bet app reserves the right to investigate, suspend, or close any account at any time if a violation of these terms is suspected. Any valid balance in a suspended account will be returned once the investigation is complete.

  • Users may also request account closure at any time.
  • Once a self-exclusion request is submitted, access to the platform will be suspended for the specified period.
  • You will have the opportunity to withdraw any valid balance before your account is closed.

As part of our Responsible Gaming commitment, you may request a temporary or permanent self-exclusion at any time.

⚖️ Section 9: Limitation of Liability

123bet app is committed to delivering the highest quality service; however, our liability has certain limitations. 123bet app is not responsible for losses arising from technical issues, internet disruptions, or failures on the part of third-party service providers.

  • 123bet app is not liable for any bets lost due to issues with the user's own device or network connection.
  • 123bet app is not responsible for delays caused by third-party payment services.
  • 123bet app will not be held liable for service interruptions caused by force majeure events.

📝 Section 10: Changes to Terms and Contact

123bet app reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints regarding these terms, please contact our support team. We are always ready to help.

Contact: [email protected] | Live Chat: Available 24 hours, 7 days a week

Key Features of Our Policy

Why 123bet app Has the Most User-Friendly Terms and Conditions

🌐
Written in Plain English

All terms are written in plain, straightforward language — no complex legal jargon — so everyone can understand them.

🔍
Clear & Transparent Rules

No hidden terms. All 123bet app rules are written clearly and are easy to find.

🛡️
User Protection

Every rule is designed with users' best interests in mind. Your funds are always safe.

⚡
Fast Dispute Resolution

Any complaints or disputes are resolved promptly by 123bet app, with an initial response within 24 hours.

🔄
Regular Updates

Terms and Conditions are updated regularly to reflect changing circumstances, and users are notified accordingly.

❤️
Responsible Gaming

Responsible gaming is a priority across all our terms. We are committed to keeping entertainment healthy.

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